The complete tutorial for a great start

You’re a few steps away from buying your first precious metals! Follow this easy guide for smooth sailing.


Create your VeraCash account in 5 minutes
VeraCash mobile app

Create your VeraCash account in 5 minutes

Opening a VeraCash account: storing precious metals, debit card, withdrawings and payments are free. Fees apply mostly to your precious metal purchases.

1. Download the VeraCash app

Available on Android and iOS, the app not only allows you to create your account but also helps you follow the change in gold and silver prices, buy precious metals and manage all the settings related to your VeraCash account and your Mastercard® debit card.

You can also create your account on the VeraCash website.


2. Fill in the registration form

We are here to guide you through the registration form. Fill in your useful and essential information to open an account with VeraCash.

All about our privacy policy


3. Verify your identity

Have your best smile and your valid ID ready to complete the identity verification process with our secure biometric solution.

The confirmation for the same will be available within 48 hours maximum!

List of accepted ID documents


4. Upload your documents

An RIB will not only allow you to deposit in your account and buy metals, but also aid in receiving transfers from your VeraCash account.

A proof of address is necessary to receive your new MasterCard® debit card.

List of accepted proofs of address

Activate and manage your Mastercard® debit card

When you register, you can choose to receive your debit card for free or use your VeraCash® account without a card. The card is sent within 4 days after your account has been validated.

1. Go to your Member Area

Go to the tab "My payment card" then "Activation".


2. Fill in the token

The token consists of 9 digits, available on the back of your card, under the CVC


3. Enter the verification code 2FA

This code is sent to you by email and SMS

To check your PIN code, simply go to the "My payment card" tab, then "Security" and repeat steps 2 and 3 explained above.

Token présent à l'arrière de la carte Mastercard Veracash - Highlighting of the VeraCash token on the back of the Mastercard

Block your card easily

Not using your card or unsure if you have lost it?

Before proceeding to cancel the card, you can temporarily block your it from the My payment card > Security tab

Activate/deactivate contactless payment

To use contactless payment, you must first use your card with the pin code.

You can deactivate the option in the My payment card tab under Security.

Top up your VeraCash account

By topping up your account via bank transfer or credit card, you are purchasing precious metals which are then valued in VRC units.

With your personal IBAN

Your VeraCash account is associated with a personal IBAN, accepted by all banks and administrations to receive your income, allowances or additional resources.

This IBAN also allows you to credit your VeraCash® account by making an outgoing transfer. It is possible from another bank account that you hold, which is referenced in your member area, under “My documents”.

Capture de l'écran qui affiche l'IBAN personnel Veracash sur l'application mobile

By using a credit card

Top up your account by credit card to buy precious metals at the current price chart.

Go to the “Top up my account” tab and choose your amount and personalised distribution.

You can make up to 5 deposits per week for a total amount of €3,500 per day.

Capture de l'écran créditer le compte Veracash avec l'onglet Carte bancaire actif

GoldPremium

3%

Management fees

More information
  • Spot price + prime rate
  • Backed by legal tender tokens and coins
  • Tax exemption per transaction of <€5000
  • No commission when using  the VeraCash® debit card
  • No commission on VRC transfers
  • Prime effect in the event of a crisis

GoldSpot

0,5%

Management fees

More Information
  • International spot price
  • Backed by bullion
  • 36.2% tax on capital gains
  • 0.5% when using the VeraCash® debit card
  • No commission on VRC transfers
  • No prime effect

Silver

7%

Management fees

More information
  • Spot price + prime rate
  • Backed by legal tender tokens and coins
  • Tax exemption per transaction of <€5000
  • No commission when using the VeraCash® debit card
  • No commission on VRC transfers
  • Prime effect in the event of a crisis

Choose how to distribute your precious metals

Create a unique portfolio by personalising the distribution of your assets for purchase and use.

The distribution setting is available in the “My distribution” tab in your Member Area or in the mobile app.

Capture d'écran de la répartition au crédit sur l'application Veracash

We’re here for you! Our customer support is at your service

By Contact form 

Preferred point of contact for support

Contact us

By Phone 

+33(0)1.80.88.61.00 (price of a local call)
+33(0)7.57.95.90.57 (price of a local call)

from monday to friday, from 9AM to 6PM (CEST)