The complete tutorial for a great start
You’re a few steps away from buying your first precious metals! Follow this easy guide for smooth sailing.
Create your VeraCash account in 5 minutes
Opening a VeraCash account: storing precious metals, debit card, withdrawings and payments are free. Fees apply mostly to your precious metal purchases.
1. Download the VeraCash app
Available on Android and iOS, the app not only allows you to create your account but also helps you follow the change in gold and silver prices, buy precious metals and manage all the settings related to your VeraCash account and your Mastercard® debit card.
You can also create your account on the VeraCash website.
2. Fill in the registration form
We are here to guide you through the registration form. Fill in your useful and essential information to open an account with VeraCash.
3. Verify your identity
Have your best smile and your valid ID ready to complete the identity verification process with our secure biometric solution.
The confirmation for the same will be available within 48 hours maximum!
4. Upload your documents
An RIB will not only allow you to deposit in your account and buy metals, but also aid in receiving transfers from your VeraCash account.
A proof of address is necessary to receive your new MasterCard® debit card.
Activate and manage your Mastercard® debit card
When you register, you can choose to receive your debit card for free or use your VeraCash® account without a card. The card is sent within 4 days after your account has been validated.
1. Go to your Member Area
Go to the tab "My payment card" then "Activation".
2. Fill in the token
The token consists of 9 digits, available on the back of your card, under the CVC
3. Enter the verification code 2FA
This code is sent to you by email and SMS
To check your PIN code, simply go to the "My payment card" tab, then "Security" and repeat steps 2 and 3 explained above.
Block your card easily
Not using your card or unsure if you have lost it?
Before proceeding to cancel the card, you can temporarily block your it from the My payment card
> Security
tab
Activate/deactivate contactless payment
To use contactless payment, you must first use your card with the pin code.
You can deactivate the option in the My payment card
tab under Security
.
Top up your VeraCash account
By topping up your account via bank transfer or credit card, you are purchasing precious metals which are then valued in VRC units.
With your personal IBAN
Your VeraCash account is associated with a personal IBAN, accepted by all banks and administrations to receive your income, allowances or additional resources.
This IBAN also allows you to credit your VeraCash® account by making an outgoing transfer. It is possible from another bank account that you hold, which is referenced in your member area, under “My documents”.
By using a credit card
Top up your account by credit card to buy precious metals at the current price chart.
Go to the “Top up my account” tab and choose your amount and personalised distribution.
You can make up to 5 deposits per week for a total amount of €3,500 per day.
- Spot price + prime rate
- Backed by legal tender tokens and coins
- Tax exemption per transaction of <€5000
- No commission when using the VeraCash® debit card
- No commission on VRC transfers
- Prime effect in the event of a crisis
- International spot price
- Backed by bullion
- 36.2% tax on capital gains
- 0.5% when using the VeraCash® debit card
- No commission on VRC transfers
- No prime effect
- Spot price + prime rate
- Backed by legal tender tokens and coins
- Tax exemption per transaction of <€5000
- No commission when using the VeraCash® debit card
- No commission on VRC transfers
- Prime effect in the event of a crisis
Choose how to distribute your precious metals
Create a unique portfolio by personalising the distribution of your assets for purchase and use.
The distribution setting is available in the “My distribution” tab in your Member Area or in the mobile app.
We’re here for you! Our customer support is at your service
By Contact form
Preferred point of contact for support
By Phone
+33(0)1.80.88.61.00 (price of a local call)
+33(0)7.57.95.90.57 (price of a local call)
from monday to friday, from 9AM to 6PM (CEST)